A senior project manager started work in an IT Project Management Office. He had more than 15 years of experience, interviewed well and came with good references. At first everything seemed fine. Yet he appeared stressed whenever he had to join a conference line, connect to the internet messaging client (which was a requirement for work at home), or publish a project plan. It turns out that he did not know how to operate Windows XP, and was at the most basic level with MS Word.
