Finding Rhythm in Project Chaos

by Jason Edleman

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Have you ever being managing a project and have something go horribly wrong only to have it followed by more problems one after another?

If you are an experienced PM, you most certainly have.  We all have at one time or another.  Now, I am not talking about your run of the mill project issues that get into the way of progress.  I am talking about when all bets are off and you are in triage while trying to get everyone thinking clearly and planning on top of it all.

The focus here is not only on fixing the project issues, but also digging yourself out from under to maintain effectiveness.  Situations can get stressful and you can quickly become your own worst constraint.  Ultimately, there are two primary ways in which a PM (or anyone) can react in these situations.  The first is to get stressed, mad, or anxious.  The second is to calm your mind, ride the wave, and get into the groove.  I suggest the later.  Not just for everyone on the project.  But, primarily, for yourself.

Control

Project managers are expected to control.  Regardless of issues.  But, control is a manifestation and we need to admit that we really hold no control over anyone and thus, anything.  The only thing you can control is yourself and how you show up in the situation.  So, if you feel like things are spinning out of control, they really are not spinning any more than when you think things are going well.

Rhythm Is About Pace

Pace is our ability to set the accelerator and keep it going.  Not only for the project team but also for ourselves.  I hate to harp on this fact.  But we are the ones out in front and if we begin to lag so will everyone else.  Then we can slow down more followed by the team decelerating.  I am reminded of a conductor of an orchestra. Did you ever notice how the conductor is not moving his hands to the music but actually anticipating what will come next? This is because the performers react to his actions.  It is the same when you are a leader.

Rhythm Is About Enjoyment

There was a reason you got into this profession and even though you are probably looking for a way out, don’t.  This is really a ride of emotions for everyone involved.  Try to maintain a sense of humor, respect, and remember that, just like the ocean, the waters may be choppy on top, but down deep it is slow and grounded.  Keep grounded and remember that the chop is temporary.  Ride the wave and let go and have fun.

Rhythm Is About Repetition

Pop songs are a formula.  They are that way because people like it that way.  They are comfortable with knowing the there will be verse, chorus, and four beats to the measure (excellent for dancing).  My point is that when something is working on the team, don’t abandon it while putting out fires.  Keep some routine.  This extends to yourself as well.  Take time out every day to do a little bit of what you would normally do when chaos is not the normal state.  It will remind you of calmer times.

Rhythm Is About Focus

You will want to get the team thinking like surgeons and not like when you play the child’s game of operation.  Everyone will scramble.  But, efforts must be executed surgically so as not to increase the chaos.  Do whatever you have to to maintain the integrity of the team and focus.  Work off site, get everyone together (difficult if located in other countries).  If you are managing a virtual team, get everyone engaged in all day open phone lines or net meetings.  Whatever it takes.  I have also heard of people putting up signs and caution tape around cubicles to ward off onlookers, solicitors, or pesky coffee klatchers.  Unplug phones, do whatever you have to.  You are large and in charge and need to eliminate any external distractions from getting the job done.

Jason Edleman, PMP is a Project Manager interested in eastern philosophy, psychology ,and its application within the western business model and personal life.  Jason currently blogs at http://www.turningiris.com and his nw http://www.alltroo.com. When not managing projects, Jason is focused on being a father and husband.

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