by Alec Satin
Over the past few weeks I’ve been wowed by business people who have really got customer focus right. As
project managers, we can learn a lot from their example. When was the last time you:
Identified cost or time saving options for your customer?
Anticipated your stakeholders‘ needs?
Went out of the way to make all stages of their project easier for them?
Being a customer focused project manager means that you make a regular practice of putting yourself in your customer’s place. You make it a point to determine what would make them successful, happy or even less irritated.
It does not mean that you [...]
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by Alec Satin
Yesterday I was speaking with a good friend of mine who leads a PMO1 team of project managers and business analysts. Sharing stories together often provides much needed perspective. I came away from this conversation thinking about project managers and fool’s gold.
Fool’s Gold
Pyrite is a yellow mineral resembling gold. Inexperienced prospectors during the gold rush of the 1840s sometimes spent much of their precious time and effort focusing on this worthless “fool’s gold”. Others with more knowledge knew how to identify and pursue the true gold.
Power and the Project Manager
Experienced project managers understand the potential they bring to their project [...]
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